On September 29th, I reported on a seller who lost $770.10 on eBay. Here is a link to the original blog post: How would you like to lose $770.10 on eBay?
The story came to the attention of Jim Griffith (Griff), the Seller Advocate at eBay, and he asked for the details. I passed on his contact information to the young seller, who promptly forwarded all the information to Griff. It certainly looked as though eBay was going to make this story have a happy ending, albeit a very belated one.
Alas, over a week has passed and Griff has not bothered to respond to our young seller. Not a simple, “received it, thanks” or a “wow, that buyer should have at least bought you dinner before doing that to you,” or even a “so sad, too bad” email. Nothing. Nada. Zip.
I know, it’s only been a week. But buyers who get shafted get their money back within minutes of complaining of a potential ripoff. A newbie seller like the one who lost $770.10 should not be treated any differently. This should be a feel good story, not another, “well, you know how risky eBay is” story.
Come on, Griff. Tell John Donahoe to pull out his wallet. After all, it’s only walking around money to him!